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Q - When I've given my credit-card information to similar sites in the past, they abused it.
How do I know I can trust You?
A - ProGirls Live is one of the fastest-growing web-conferencing and videochat services on the internet.
We have millions of registered users and over 30,000 registered video chathosts, both numbers growing every day, and with participation from more than 50 different countries.
No company online or offline could ever hope to achieve that degree of success by engaging in abusive practices or by taking advantage of its customers.
At ProGirls Live, the Customer is King. You are king.
We are extremely proud of our record for excellence in customer service.
Q - How do I know my personal information is safe on Your servers? What about hackers?
A - Your registration information is always safe from hackers.
All elements of the registration form (including this very message) are SSL-encrypted via Verisign digital certificates for Your complete and total safety (look for the "closed padlock" icon when using Internet Explorer/AOL/Netscape or similar browsers).
Since the beginning of our operation, 2001, our encrypted and firewall-protected systems have never suffered even a single serious security breach.
Q - If I fill out the form, am I going to get slammed with junk e-mail from 3rd parties?
A - Perhaps with other internet services, but never with ProGirls Live.
ProGirls Live never shares or sells your registration information, including your e-mail address, with outside parties.
Of course, if You contact any of ProGirls Live's 30,000+ videochat hosts and exchange your contact information with a chathost, we can't prevent that chathost from sending You e-mail, but that is your decision -- ProGirls Live never makes that decision for You.
ProGirls Live is occasionally contacted by third parties who, for marketing purposes, want to purchase our mailing list and other sensitive customer information derived from our database. Although there is no law forbidding ProGirls Live from selling such information, the trading of which is an extremely lucrative business, ProGirls Live is serious in its commitment to protecting your personal privacy. We have never sold such personal information about our customers to outside parties -- not even once -- and we never will.
As a general rule, ProGirls Live collects only three kinds of information about you:
1. Information that You voluntarily provide to us or authorize us to view, such as your name, address, credit-card and other account information as submitted on the ProGirls Live Membership Submission Form.
2. "Log information" about the areas of ProGirls Live that You visit, that are accessible from the general internet environment.
3. Private correspondence, such as the contents of telephone conversations, chat client logs, faxes or letters to ProGirls Live staff, e-mail messages to performers or ProGirls Live staff, performer chat client logs.
Log information bears greater explanation:
Log information typically consists of such things as your browser type (i.e., Netscape or MSIE), your IP address (i.e., 102.316.52.11), the domain name from which You are visiting ProGirls Live (i.e., "aol.com"), and the pages of ProGirls Live that You visit. Like all internet services, we analyze our log files to better understand which areas of ProGirls Live are more popular than others. And like most other large-scale internet properties, we also use this information to "customize" the ProGirls Live experience to match your tastes. For example, if You first visit ProGirls Live by searching an internet portal for a search term such as "voyeur" and clicking upon an ProGirls Live banner or link, ProGirls Live may set a "cookie" on your computer which records the term as a "search preference" (Note: Everyday log-analysis programs such as WebTrends include such tracking of keyword-specific traffic as a regular feature - indeed, using such tools, the administrators of most websites on earth track traffic originating from search engines by searched keyword).
Later, as You navigate through ProGirls Live, You will likely observe that the content You see on ProGirls Live tends to be tailored to match your recorded search preference. Note: such cookies are "secure" in that they cannot be read by other internet companies, but can only be read by the web site which placed the cookie on Your computer.
ProGirls Live also uses your recorded "search preference" information to better target and allocate marketing expenditures.
For example, if ProGirls Live learns that, in aggregate, individuals who search portals for terms such as "voyeur" are more likely to purchase goods and services from ProGirls Live than individuals who search for terms such as "livecams", ProGirls Live may allocate greater portions of its marketing budget to targeting the former group, and a smaller portion of its budget to target the latter group. By optimizing marketing strategies in this manner, ProGirls Live has more disposable capital that can be deployed toward development efforts which improve the ProGirls Live platform and provide a richer customer experience for all.
Speaking of cookies, another kind of cookie that ProGirls Live sets is an "identification cookie". This cookie is written whenever You successfully use your login and password to access a restricted area of ProGirls Live; the identification cookie is available only to individuals who have already been verified as adults, via ProGirls Live's verification procedures. When ProGirls Live's servers observe this identification cookie on your computer, they recognize You and therefore might deliver unmodified content as opposed to modified content - in effect, another form of customized content tailored to suit your indicated preferences.
Another question that might concern you: "Does ProGirls Live outsource to other companies any privacy-sensitive functions such as management of its e-mail newsletter system, web hosting, or its e-commerce platform?" Because ProGirls Live is committed to safeguarding the integrity of your personal information, we have elected to not use such services, despite the fact that they are reasonably-priced and simplify the management task of running a large and complex website operation.